Our Medical Alarm

Our goal is earn your trust, today and everyday and we think our choice of medical alarm shows just how serious we are. We know price, customer service, terms, and policies are all important to you.  However, one of the most important and often overlooked details is the actual medical alarm itself. Many shoppers believe that medical alarms are all the same, but they aren’t.   They function the same way, a button, a base station, but how they perform can vary greatly.

Since it is the most expensive cost of providing your medical alarm service many companies try to find ways to save money.  They will spend a fortune on marketing but cut costs on equipment.  We have actually gone the other way.  Our equipment costs us more.  In fact, when compared to some companies, Family Care is paying 50% more for our medical alarm.

There are several reasons why our medical alarm costs us more but we didn’t choose it because it cost more, we chose it because it is better. Our medical alarm is full featured in every way but two very important features made it stand out to us.

First, our manufacturer has tested and approved the use of this medical alarm with VOIP phone providers. Doesn’t sound like much, but it really is.  Many people are switching phone service from traditional phones companies and going to cable or internet phone providers. The reality is that most medical alarms do not work well with this type of phone service, but the Family Care medical alarm does. Some companies say theirs will while other companies won’t even sell to anyone with VOIP.  Our manufacturer has put it in writing that theirs works. We see this as an invaluable safety feature.

Second, our manufacturer has added a back up calling feature that we did not see in any other medical alarm. It is a little complicated to explain without explaining the technology but simply put, it allows the medical alarm to contact one of our monitoring operators directly in the event it is having trouble connecting with the monitoring center computers.   It sounds simple but it actually is an incredible feature that we think is worth more and it gives our customers another level of safety.

Some people will also appreciate that our medical alarm is made in America. Most medical alarms today are made in Taiwan and China and many of the big medical alarm brands are buying medical alarms made there. The reality is that it costs much less than American made equipment. There may be many reasons to choose American made, for us it only makes sense that our manufacturer be nearby since the equipment is so critical to our business and our customers.

Additional Features

• Wearable help button 

• Fully waterproof help button can be worn at all times

• 60 + hour back up battery

• Small base unit uses little space

• Tested and listed to UL standards

• Most powerful speaker and microphone we tested

• Voice prompts to alert you if it is not connected to power or telephone

*Medical alarm service does require connection to a telephone line and a power outlet. If you have DSL in your home a filter is required for your medical alarm.